Solved

Windows 7 computer shuts down when trying to access safe mode

I'm having a strange issue. When I boot into safe mode, both through normal means (f8) and through forced shutdowns (holding power button), I'm unable to get it. I get to the login page, but the computer then just shuts down. Sometimes I'm able to enter password, sometimes no. The screen just goes black and then I see it booting up again.

I've tried windows startup repair, I've tried sfc /scannow and I've tried chkdsk, all say there are no issues with the drives. Any ideas?
3 answers Last reply Best Answer
More about windows computer shuts access safe mode
  1. Just to clarify things, this only happens in Safe Mode, when you start the PC normally it's fine? Also, do not do a shutdown by holding the power button unless the system is totally locked up, doing a shutdown that way can damage the hard drive or file system.
  2. hang-the-9 said:
    Just to clarify things, this only happens in Safe Mode, when you start the PC normally it's fine? Also, do not do a shutdown by holding the power button unless the system is totally locked up, doing a shutdown that way can damage the hard drive or file system.


    Yes, only in safe mode. I can log in just fine when the computer is shut down and started up normally. And I only hold the power button to shut down when it is frozen and I cannot recover or shut down any other way. I know it is not a good thing to do :D
  3. Best answer
    This is pretty much the opposite of what should happen. Do you have a spare hard drive you can test a clean Windows setup with? See if a new Windows setup with patches does that.

    There may be something in the event log you can check when this happens, look in there and see if anything crashes right before the computer reboots, it's all timestamped.
Ask a new question

Read More

Safe Mode Computers Windows 7