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My pc keep losing internet, my android never does. Please help

Hi guys

Lately my pc keep losing wireless internet access several times each day, sometimes for longer periods, but my android phone never lose it. So I have to use my android as a hotspot and that work great.

This is what happens:
Suddenly I lose connection to internet. Then after some time, between 1 min and 30min it comes back, a few times I had to connect with password again.So what I do is that I sit and swap between wifi and android hotspot.

The interesting thing is that my android is connected to the same wifi Chanel that my pc have lost, and it work all the time.

Hardware that its used: (This work when android is hotspot so I guess nothing is wrong here)
Operating system: win 10 pro
Motherboard: Gigabyte Z97X-Gaming G1

Internet received from:
I'm renting a ground-floor apartment where my landlord share his internet. He have the router one floor above, maximum 3 people is using it.

My internet adapter: (This work when android is hotspot so I guess nothing is wrong here)
To connect to internet I bought a netgear A6210 wifi USB 3.0 wifi adapter. Before I used a asus wireless router as "bridge" but I had problems with losing internet so I bought the netgear instaed.
It worked well for some time and seem more stable than the router but now it seems like I have the same issues as before, maybe even worse now.

Active security systems: (This work when android is hotspot so I guess nothing is wrong here)
Bitdefender total security 2016 (issues started before this was installed)
Spybot search and destroy (immunize)
Unhackme (rootkit monitor + background checker at startup)

What I have done so far:
Disabled firewall and protection software (antivirus etc).
Checked "lease time" and it seem ok, it keep getting renewed as long as I use internet
Checked all power options both in power settings and devices to make sure USB never get turned off.
Changing DNS servers, don't seem to have any effect.

I am clueless what to do so I seriously need some help.
Any thoughts or suggestions is appreciated :)
3 answers Last reply Best Answer
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  1. Best answer
    Tar2010 said:
    Hi guys

    Lately my pc keep losing wireless internet access several times each day, sometimes for longer periods, but my android phone never lose it. So I have to use my android as a hotspot and that work great.

    This is what happens:
    Suddenly I lose connection to internet. Then after some time, between 1 min and 30min it comes back, a few times I had to connect with password again.So what I do is that I sit and swap between wifi and android hotspot.

    The interesting thing is that my android is connected to the same wifi Chanel that my pc have lost, and it work all the time.

    Hardware that its used: (This work when android is hotspot so I guess nothing is wrong here)
    Operating system: win 10 pro
    Motherboard: Gigabyte Z97X-Gaming G1

    Internet received from:
    I'm renting a ground-floor apartment where my landlord share his internet. He have the router one floor above, maximum 3 people is using it.

    My internet adapter: (This work when android is hotspot so I guess nothing is wrong here)
    To connect to internet I bought a netgear A6210 wifi USB 3.0 wifi adapter. Before I used a asus wireless router as "bridge" but I had problems with losing internet so I bought the netgear instaed.
    It worked well for some time and seem more stable than the router but now it seems like I have the same issues as before, maybe even worse now.

    Active security systems: (This work when android is hotspot so I guess nothing is wrong here)
    Bitdefender total security 2016 (issues started before this was installed)
    Spybot search and destroy (immunize)
    Unhackme (rootkit monitor + background checker at startup)

    What I have done so far:
    Disabled firewall and protection software (antivirus etc).
    Checked "lease time" and it seem ok, it keep getting renewed as long as I use internet
    Checked all power options both in power settings and devices to make sure USB never get turned off.
    Changing DNS servers, don't seem to have any effect.

    I am clueless what to do so I seriously need some help.
    Any thoughts or suggestions is appreciated :)



    Hello tar2010, first i would try asking the other people using it if it disconnects for them secondly i would try to get a new adapter (a pce one would be good) USB adapters are somewhat unreliable and very prone to interference sometimes someone using a microwave can mess with your wifi, as silly as it sounds, thirdly try to use the wifi on another laptop/pc
    this happened to me with another card that i used to have but it seemed the internet didnt go down i just got my internet slowed to 0 bytes per second, while it worked on my phone, but since you have to reconnect it seems your adapter is completely losing power/shutting down so the tl:dr try wifi on another laptop/pc

  2. Hello tar2010, first i would try asking the other people using it if it disconnects for them secondly i would try to get a new adapter (a pce one would be good) USB adapters are somewhat unreliable and very prone to interference sometimes someone using a microwave can mess with your wifi, as silly as it sounds, thirdly try to use the wifi on another laptop/pc
    this happened to me with another card that i used to have but it seemed the internet didnt go down i just got my internet slowed to 0 bytes per second, while it worked on my phone, but since you have to reconnect it seems your adapter is completely losing power/shutting down so the tl:dr try wifi on another laptop/pc


    Hi and thanks for your reply :)

    I will try the things you suggested.
    I will do some research about usb wifi adapters to find if it psossible to improve something or find a better option.

  3. Hello tar2010, first i would try asking the other people using it if it disconnects for them secondly i would try to get a new adapter (a pce one would be good) USB adapters are somewhat unreliable and very prone to interference sometimes someone using a microwave can mess with your wifi, as silly as it sounds, thirdly try to use the wifi on another laptop/pc
    this happened to me with another card that i used to have but it seemed the internet didnt go down i just got my internet slowed to 0 bytes per second, while it worked on my phone, but since you have to reconnect it seems your adapter is completely losing power/shutting down so the tl:dr try wifi on another laptop/pc


    Hi and thanks for your reply :)

    I will try the things you suggested.
    I will do some research about usb wifi adapters to find if it psossible to improve something or find a better option.
    great! make sure to keep my updated!
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