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GTX 980ti not working. Hp envy desktop

Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)
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  1. simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode

    also set primary display to PEG, or PCIE
  2. maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode
  3. is it possible it wont let me switch to the legacy mode? remember I have a stock HP envy.. idk if the mobo will let me due to restrictions.
  4. simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go
  5. maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go

    Thanks so much man, I will try that out when I get home! I'll keep you updated!
  6. maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go


    I went into bios and turned off the secure boot and turned on legacy, I accepted all the changes and started windows up but when I took the cable out of my mobo and put it into the 980ti it still didn't power the screens. What else needs to be done?
  7. Best answer
    simplehuman said:
    maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go


    I went into bios and turned off the secure boot and turned on legacy, I accepted all the changes and started windows up but when I took the cable out of my mobo and put it into the 980ti it still didn't power the screens. What else needs to be done?



    did you set primary boot display to PEG or PCIE?


    you may also need to turn off the computer and switch the cable to the video card first, then start up


    did you uninstall the old video drivers first?
  8. I haven't tried that yet because I had an old graphics card and figured that was already installed. I heard you didn't necessarily have to uninstall the drivers as long as its Nvidia. Also that is a good idea, I'll have to try that out as well.
  9. maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go


    I went into bios and turned off the secure boot and turned on legacy, I accepted all the changes and started windows up but when I took the cable out of my mobo and put it into the 980ti it still didn't power the screens. What else needs to be done?



    did you set primary boot display to PEG or PCIE?


    you may also need to turn off the computer and switch the cable to the video card first, then start up


    did you uninstall the old video drivers first?


    Hey, I got it working, I uninstalled all the drivers and changed to legacy mode and now it works flawlessly with the new drivers. Thanks for the help!
  10. simplehuman said:
    maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    maxalge said:
    simplehuman said:
    Hey I have a Hp Envy and I just installed a 980ti and a new 850watt psu. The 980ti turns on; the light is on and fans spin. when I plug the screens in they don't wake, I have tried the DVI and HDMI and neither work. I plugged the screens into the mobo and they immediately turn on and work perfectly. the power supply is installed correctly, every thing works, hdd, disc drive, everything. I suspect it is an issue to do with the bios being locked by Hp themselves but I have also heard that even if it is locked and I get it unlocked the ueif format or something will not be compatible. if you could please help me figure this out that would be great. id rather not have to go out and spend another 250$ on a new mobo and copy of windows. Thanks! :)


    you more than likely need to go into the bios and turn off UEFI and enable legacy mode

    it is usually under the security tab

    UEFI is sometimes called secure boot, you want to disable it and enable legacy mode




    yes it should, like look around, it should be under the security tab in the bios


    http://support.hp.com/us-en/document/c03653226


    here you go


    I went into bios and turned off the secure boot and turned on legacy, I accepted all the changes and started windows up but when I took the cable out of my mobo and put it into the 980ti it still didn't power the screens. What else needs to be done?



    did you set primary boot display to PEG or PCIE?


    you may also need to turn off the computer and switch the cable to the video card first, then start up


    did you uninstall the old video drivers first?


    Hey, I got it working, I uninstalled all the drivers and changed to legacy mode and now it works flawlessly with the new drivers. Thanks for the help!


    enjoy that sexy 980 ti


    XD
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