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ASUS Strix-GTX 960- DVI-I port no display- HDMI works fine

I bought a new Asus Strix GTX 960. I noticed that the DVI-HDMI cable from the D VI-I input to the HDMI port on the TV does not display anything . However the HDMI port works fine. Tried removing the HDMI connection and tried booting the system with just the DVI-I connection but to no avail.

I noticed something strange however. On the HDMI channel on the TV i did not ice 2 displays under the Nvidia Control Panel. One seems to be that of the HDMI connection and the other the DVI connection. The reason i say this is that when i remove the DVI cable from the card the 2nd display vanishes
This is the same DVI-HDMI cable from my old HD4670 to the TV and i can confirm that it worked just before replacing the card.
What else could i try? Please do let me know
7 answers Last reply Best Answer
More about asus strix gtx 960 dvi port display hdmi works fine
  1. Did you change the TV input from HDMI to the DVI - many TVs have a menu and you have to select the input method being used to the TV
  2. Thanks ! Mine is a panasonic v20. Unfortunately all it does is PC, HDMI(1-4) AV(1-4) and TV mode. Looks like the DVI port is giving some trouble. This time for some time the screen on the HDMI port went blank when i re-connected the DVI-HDMI cable to the DVI port. If i disconnect the DVI-HDMI cable from the DVI port the HDMI port seemed fine. After some time though the HDMI port was ok even with the DVI port cable connected. I went back and replaced the GTX with the Sapphire and that was working fine with the same set of cables (tested both DVI ports)

    Not sure what is going on. I thought windows 10 could be a cause but then if i am not seeing the BIOS screen can it be a windows problem ?
  3. Nope, should see BIOS with or without Win
  4. Tradesman1 said:
    Nope, should see BIOS with or without Win


    Okay.. this is now weird or maybe it is just normal. I installed windows 7 and it now seems to work. If i choose" duplicate display" on the HDMI port then the DVI connection shows the same content. Or else if i choose the HDMI one as primary then the DVI one shows a normal windows 7 logo. Do you think there is still a need to RMA now or shall i wait for a day?

    Update: This time I enabled only one display i.e the DVI-HDMI one from the NVIDIA control panel . With this the HDMI input went blank which i believe is expected. Then shutdown the system . Started the system back up with my TV set to the input with the HDMI cable. I did not see the BIOS load up here while i shuffled back to the input with the HDMI/DVI one. There was the BIOS.

    I do not remember seeing this with my AMD card and surprisingly how does the OS tell the video card BIOS to not display. What am i missing? Is that why i had all sorts of hardware seeming issues with windows10 previously?
  5. Best answer
    The BIOS will still try to display to what it considers the primary cable (output), if you remove the cable from the GPU that is to the inactive monitor, the BIOS should then flash to the one connected
  6. Tradesman1 said:
    The BIOS will still try to display to what it considers the primary cable (output), if you remove the cable from the GPU that is to the inactive monitor, the BIOS should then flash to the one connected



    No one seems to have an idea of what i am talking about at the Asus Support Center. I think you may be right. So then i don't have any hardware problems isnt it? The reason is ask is i had placed a request to return the card but if all is fine then why return

    It seems like this is a common problem across Nvidia cards. Some links below

    http://forums.evga.com/GTX-970-problems-with-displaying-BIOS-and-splash-screens-on-multiple-monitors-m2220019.aspx
    Here are the google results to the problem
    https://www.google.co.in/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=only+one+port+showing+bios+screen&start=10

    http://www.tomshardware.com/answers/id-2062655/bios-display-correct-screen-changing-gpu-default-display-prior-windows-loading.html
  7. That's the way it's been with my dual and tri monitor setups
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