Xbox 360 wired controller not working on windows 10

HuZi ZhangOct 8, 2015, 7:52 AM

Hi, I've just bought a new xbox 360 controller and am now trying to connect it to my pc, but it refuses to work. I've tried to read lots and lots of guides to know how to fix this issue, but none of the tips apply to my issue.
My controller only shows up as an unidentified USB instead of an unidentified object, how do I fix this issue or is my controller broken?

7 answers Last reply Oct 8, 2015

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VynavillOct 8, 2015, 8:05 AM

From what I know, W10 has some issues with automatic driver installations, often leaving behind a generic placeholder driver as the right one.
Try downloading and installing the 360 gamepad drivers manually from Microsoft's Download Center.
HuZi ZhangOct 8, 2015, 8:09 AM

Vynavill said:

From what I know, W10 has some issues with automatic driver installations, often leaving behind a generic placeholder driver as the right one.
Try downloading and installing the 360 gamepad drivers manually from Microsoft's Download Center.

My problem is not really that I can't get the drivers, but the fact that my computer doesn't even recognize my controller as a game pad, it just says 'unidentiied usb'

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VynavillOct 8, 2015, 12:50 PM

So you can download and install drivers manually, but the controller still turns out as unidentified?

Have you tried it on another computer?
Have you tried another USB port?
nimbianOct 8, 2015, 3:20 PM

Did you buy a true microsoft controller or a generic 360 controller?
HuZi ZhangOct 8, 2015, 5:27 PM

nimbian said:

Did you buy a true microsoft controller or a generic 360 controller?

A generic 360 controller, but are they unable to connect to a pc?
James MasonOct 8, 2015, 6:52 PM

HuZi Zhang said:

nimbian said:

Did you buy a true microsoft controller or a generic 360 controller?

A generic 360 controller, but are they unable to connect to a pc?

Yeah, the 3rd party 360 controllers have tons of issues because they aren't the true microsoft ones.

nimbianOct 8, 2015, 8:44 PM

James Mason said:

HuZi Zhang said:

nimbian said:

Did you buy a true microsoft controller or a generic 360 controller?

A generic 360 controller, but are they unable to connect to a pc?

Yeah, the 3rd party 360 controllers have tons of issues because they aren't the true microsoft ones.

As he said they do have many issues however are not unusable. This does solve why it comes up as a generic usb device. I believe if you download the proper driver and install it it should work. You may have to go into device manager right click on the generic usb and assign it the proper driver.

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