Computer not starting with 8GB/more than 2 sticks of ram vs 4GB (WORKS) PLEASE HELP!!

Hello all,

I have a huge issue that I need help rapping my head around. I am so frustrated, because I just bought new ram for my PC and ever since I have added it in my PC crashes.

You might be wanting some system specs at this point, here they are:

CPU: AMD Phenom ii X4 965 3.4gHZ BE

GPU: NVIDIA GTX 750ti FTW

HDD: 500gb

Power Supply: 650W

RAM: 8GB

------------------------------------
The issue I have having is this, I just bought new ram and I added it in so I can make my previous 4GB RAM to be 8GB RAM, but the problem is when I add the new 2x2gb ram sticks, I crash before windows even loads, sometimes after it loads and in game all the time.

But what I am confused about is, I have 2x2GB sticks in now, plus the 2 new ones to make 8GB, but the new ones I bought are the exact same RAM sticks, so I know it's not a RAM problem, the motherboard I am using I looked up and supports up to 4 slots and a total of 16,000 MB or 16GB.

Please help me, I tried clearing CMOS, changing RAM Timing, (not voltage as I don't want my system to show no display again,) and I even re-installed my OS.

BTW: I have a Windows 7 Professional 64-bit OS.

PLEASE HELP!!!
31 answers Last reply
More about computer starting 8gb sticks ram 4gb works
  1. In the BIOS settings, does it detect the RAM sticks?
  2. Well it says it like this when I have four sticks in: DDR2, DDR2 and that's it? I don't know if that means it only detects 2, but rarely when I am able to get into the desktop, I press WINDOWS KEY + PAUSE|BREAK and it brings up the system information which shows 8GB available.
  3. Reyaz123 said:
    In the BIOS settings, does it detect the RAM sticks?





    x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x . x .





    Well it says it like this when I have four sticks in: DDR2, DDR2 and that's it? I don't know if that means it only detects 2, but rarely when I am able to get into the desktop, I press WINDOWS KEY + PAUSE|BREAK and it brings up the system information which shows 8GB available.
  4. Which motherboard do you have? It seems like the mobo is detecting only 2 sticks and the OS is detecting 4 (sounds like it needs a bios upgrade/flashing)

    Edit: Don't flash it yet, try booting into safe mode and if no issues occur, let me know

    Note:There should be 2 different colored ram slots. Try putting in the first 2 ram sticks into the same color slots and then the last 2
  5. Reyaz123 said:
    Which motherboard do you have? It seems like the mobo is detecting only 2 sticks and the OS is detecting 4 (sounds like it needs a bios upgrade/flashing)

    Edit: Don't flash it yet, try booting into safe mode and if no issues occur, let me know

    Note:There should be 2 different colored ram slots. Try putting in the first 2 ram sticks into the same color slots and then the last 2


    Ok the motherboard is a bit old, but it still supports all my parts and works great, it's a TA790GXBE BioStar Motherboard.

    Also I don't want to try booting in safemode yet, because it takes some time to remove the case, then put the ram in and take it out each time, is there anything else I can try or does this NEED to be done to make sure it works via safemode. Can I do it later?
  6. If it works fine in safe mode for a long time, there could be other issues/error that can be found in windows event viewer to deduce the problem

    By opening the pc and reseating the ram sticks by color first (first 2 sticks in the yellow slots, other 2 in the white slots, power on pc afterwards etc.) you can get lucky and the issue is solved quickly
  7. Reyaz123 said:
    If it works fine in safe mode for a long time, there could be other issues/error that can be found in windows event viewer to deduce the problem

    By opening the pc and reseating the ram sticks by color first (first 2 sticks in the yellow slots, other 2 in the white slots, power on pc afterwards etc.) you can get lucky and the issue is solved quickly


    Ok I'll do that now, I'll be back in like 10 minutes or I'll just see if I can get into the internet in safemode, I'll try what you said, then report back!
  8. AaronNazzy1 said:
    Reyaz123 said:
    If it works fine in safe mode for a long time, there could be other issues/error that can be found in windows event viewer to deduce the problem

    By opening the pc and reseating the ram sticks by color first (first 2 sticks in the yellow slots, other 2 in the white slots, power on pc afterwards etc.) you can get lucky and the issue is solved quickly


    Ok I'll do that now, I'll be back in like 10 minutes or I'll just see if I can get into the internet in safemode, I'll try what you said, then report back!


    Sure thing, and one more thing. Try "safe mode with networking" to be able to access the internet
  9. Reyaz123 said:
    AaronNazzy1 said:
    Reyaz123 said:
    If it works fine in safe mode for a long time, there could be other issues/error that can be found in windows event viewer to deduce the problem

    By opening the pc and reseating the ram sticks by color first (first 2 sticks in the yellow slots, other 2 in the white slots, power on pc afterwards etc.) you can get lucky and the issue is solved quickly


    Ok I'll do that now, I'll be back in like 10 minutes or I'll just see if I can get into the internet in safemode, I'll try what you said, then report back!


    Sure thing, and one more thing. Try "safe mode with networking" to be able to access the internet



    Ok so, I couldn't even get to the message where it said "Safe Mode" at all. All it showed was Start Windows Normally and Launch Startup Repair. Either way, it doesn't even get past the loading windows thing where it shows the common red, green, blue, and yellow flag windows logo.

    What do I do?
  10. It sounds like when your pc was shut off last time, it may have corrupted your windows installation

    Try startup repair, let me know what other options you get there. Any error codes appear on screen list it here
  11. Reyaz123 said:
    It sounds like when your pc was shut off last time, it may have corrupted your windows installation

    Try startup repair, let me know what other options you get there. Any error codes appear on screen list it here


    Tried startup repair twice with the 8GB in and it crashes at loading Windows Files?
  12. Ok. Now you should take out the 2 ram sticks you recently added in and see if it boots

    Hopefully you have a windows installation disc lying around somewhere just in case the OS got corrupted
  13. Reyaz123 said:
    Ok. Now you should take out the 2 ram sticks you recently added in and see if it boots

    Hopefully you have a windows installation disc lying around somewhere just in case the OS got corrupted


    It boots, and I have 3 different Windows Installation disks with the Product keys, Windows 7 Home Premium 32-bit, Windows 7 Home Premium 64-bit, and the one I have now (Windows 7 Professional 64-bit.)
  14. AaronNazzy1 said:
    Reyaz123 said:
    Ok. Now you should take out the 2 ram sticks you recently added in and see if it boots

    Hopefully you have a windows installation disc lying around somewhere just in case the OS got corrupted


    It boots, and I have 3 different Windows Installation disks with the Product keys, Windows 7 Home Premium 32-bit, Windows 7 Home Premium 64-bit, and the one I have now (Windows 7 Professional 64-bit.)


    Let me try to rephrase that

    It doesn't boot to login to windows anymore, correct?
  15. Reyaz123 said:
    AaronNazzy1 said:
    Reyaz123 said:
    Ok. Now you should take out the 2 ram sticks you recently added in and see if it boots

    Hopefully you have a windows installation disc lying around somewhere just in case the OS got corrupted


    It boots, and I have 3 different Windows Installation disks with the Product keys, Windows 7 Home Premium 32-bit, Windows 7 Home Premium 64-bit, and the one I have now (Windows 7 Professional 64-bit.)


    Let me try to rephrase that

    It doesn't boot to login to windows anymore, correct?



    No it does not with the 8GB, but it does with 4GB.
  16. Ok, great. Now you must try to take out the new ram sticks you've recently put in

    It has to allow you to access safe mode as that is the basic function of all computers

    This is how to access safe mode: http://www.pcworld.com/article/2851718/windows-8-and-windows-7-safe-modes-how-to-enter-and-when-to-use-them.html
  17. Reyaz123 said:
    Ok, great. Now you must try to take out the new ram sticks you've recently put in

    It has to allow you to access safe mode as that is the basic function of all computers

    This is how to access safe mode: http://www.pcworld.com/article/2851718/windows-8-and-windows-7-safe-modes-how-to-enter-and-when-to-use-them.html


    Duh! I forgot I could do this thanks. I'll start in safemode and I'll report back once I do.
  18. Reyaz123 said:
    Ok, great. Now you must try to take out the new ram sticks you've recently put in

    It has to allow you to access safe mode as that is the basic function of all computers

    This is how to access safe mode: http://www.pcworld.com/article/2851718/windows-8-and-windows-7-safe-modes-how-to-enter-and-when-to-use-them.html


    I had tons of trouble booting, it freezes when it shows my PC Specs and then doesn't boot at all. I waited for 10 mins and nothing happened. :/

    This is in safemode with 8GB btw
  19. Yeah, now 100% you must reseat the ram based on color first and try rebooting

    Let me know how it goes
  20. Reyaz123 said:
    Yeah, now 100% you must reseat the ram based on color first and try rebooting

    Let me know how it goes


    Ok I'm on right now with 8GB installed and the color thing worked, it boots, but it has done this before, at this point it would crash at around 4-5 minutes of being in any game no matter how big or how small. And when it does the speakers make a really bad screeching noise.
  21. Does it crash without playing any games? Which games are you playing?

    Open windows event viewer and check the "system logs" for errors (it should lead you right to the root of the problem)
  22. Reyaz123 said:
    Does it crash without playing any games? Which games are you playing?

    Open windows event viewer and check the "system logs" for errors (it should lead you right to the root of the problem)


    Ok here's an update, I used the computer normally and it performed great, I went into the Steam game: Rocket League, I got in a match and played for around 2 minutes and it crashed, no screeching sounds, just crashed, should I check event viewer?
  23. Reyaz123 said:
    Does it crash without playing any games? Which games are you playing?

    Open windows event viewer and check the "system logs" for errors (it should lead you right to the root of the problem)


    Here's two errors I got around 10 minutes ago when it crashed, not sure which ones are the ones that caused it or if it's both?

    1.) The description for Event ID 2001 from source NvStreamSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    2.) Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Does this mean anything to you? Because it sure as heck doesn't to me?
  24. 1. Sounds like you need to update/reinstall your nvidia drivers (for your graphics card)
    Go here: http://www.nvidia.com/download/index.aspx

    It may be simply a graphics driver problem, hope it works for you

    Found a related thread, I suggest you try this if the above step doesn't work:
    http://www.tomshardware.com/forum/295523-30-computer-freezes
  25. Reyaz123 said:
    1. Sounds like you need to update/reinstall your nvidia drivers (for your graphics card)
    Go here: http://www.nvidia.com/download/index.aspx

    It may be simply a graphics driver problem, hope it works for you

    Found a related thread, I suggest you try this if the above step doesn't work:
    http://www.tomshardware.com/forum/295523-30-computer-freezes


    My drivers were wayyyyyy out of date! I had 322.something and I needed 355.something, so I appreciate that, I am going to launch CS:GO, (the one that crashes really soon,) and see how long I can get it running, if it runs for around 10 minutes or more then I'll check back and confirm it's working.
  26. Reyaz123 said:
    1. Sounds like you need to update/reinstall your nvidia drivers (for your graphics card)
    Go here: http://www.nvidia.com/download/index.aspx

    It may be simply a graphics driver problem, hope it works for you

    Found a related thread, I suggest you try this if the above step doesn't work:
    http://www.tomshardware.com/forum/295523-30-computer-freezes


    Ok so I played CS:GO and it worked for about 10 minutes or so and as I am about to leave, the game froze, but only the game, the PC was fine, I pressed CTRL + ALT + DELETE and I closed it, said the game was not responding, so I think I fixed the issue with my PC Crashing, but I still have issues with the games crashing?
  27. Alright, so the PC crash is gone but the game continues to crash

    If you can, reinstall the game or try playing on "low graphic settings" and let me know how that goes

    Another error log in event viewer would probably show up somewhere regarding the game

    Edit: Either under "Windows logs" or "Application and service logs"
  28. Reyaz123 said:
    In the BIOS settings, does it detect the RAM sticks?


    Just ran CSGO on low and when alt tabbing out to respond to this my PC bsod'd...
  29. Not good, resort to this thread as it may help you (someone had the same issue) http://www.tomshardware.com/forum/295523-30-computer-freezes

    Were you able to take note what error was displayed in that BSOD?

    Does it freeze or BSOD when playing games with 4GB of Ram?
  30. So far I haven't crashed once with 4GB so no. And I tried that old thread. No luck.
  31. Last idea I have here is to test the ram with memtest86: http://www.wikihow.com/Test-PC-Ram-with-MemTest86

    Sorry, i'm all out of ideas at the moment. Repost this thread listing the things you've tried here, it could help everyone deduce this problem even more.
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