WD Elements 3 TB External Drive parititons corrupted when using as internal drive.

newprouser

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Aug 10, 2015
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18,510
Hi All,

I recently bought a WD Elements 3 TB external drive. I bought the WD Elements mainly because it doesn't have the "Self-Encryption feature", so I wouldn't have to worry about the USB-SATA board failure.

Anyways, when I first connected the drive via USB , it had a single 3 TB. I wanted to convert this this into 2 partitions. So I deleted the single partition, and initialized GPT and created 2 partitions - 100 GB and the rest of the drive. I then copied some movies to the 2nd partition.

At this point I checked and found Load Cycle Counter was increasing rapidly (30 within the first few minutes), since I was aware of the intellipark issue so I extracted the internal HDD in the case to increase idle time for Head parking to 300s.

Now I wanted to be sure that the internal drive would work fine without the USB-SATA chip. So I booted into windows, and now I get the windows message saying both drives are not formatted.

I tried the same thing in reverse - Reinitialize the drive when connected directly connected via SATA, copy some data, again connect to the drive via the USB interface - same results.

Can anyone let me know how to make the drive work seamlessly whether I am using an USB interface or the direct SATA interface ?
 
Solution
Hi again, newprouser!

I don't think there's such a software for LBA conversion on the fly. Since the PCB board is no longer attached to the external unit, I think that you might be encountering firmware issues as well. I'm not sure how helpful this would be, but there's a discussion from our community that might shed some light on the matter: http://community.wdc.com/t5/External-Drives-for-PC/WD-Elements-Desktop-Removed-amp-Mounted-Internally-Win8-cannot/td-p/453634

For further assistance, I strongly recommend contacting our WD Customer Support:
http://products.wdc.com/support/kb.ashx?id=Z8SlIY

Best of luck!
SuperSoph_WD
Welcome to the community, newprouser!

I'm sorry to hear about your WD Elements drive causing you such issues. :( Unfortunately, extracting the internal HDD from its enclosure voids the warranty on the drive as you can see from the Warranty policy on our website here: http://products.wdc.com/support/kb.ashx?id=vaZlnX
The reason why you are unable to get it properly recognized via SATA is because you have exposed the drive to its native 512e sector size (when connected via SATA), but inside the enclosure the mass storage has a 4KB sector size. What happens is that Windows recognizes a 4KB file system on a 512e physical drive.
You can refer to these threads for more details on that:
http://forum.hddguru.com/viewtopic.php?f=1&t=27820&view=next
http://forum.hddguru.com/viewtopic.php?f=1&t=25798

I'd recommend you to re-partition and re-format the drive through Disk Management with the drive inside the enclosure, though.
http://products.wdc.com/support/kb.ashx?id=Jq8akq

Hope these help you. Good luck! :)
SuperSoph_WD
 

newprouser

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Aug 10, 2015
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Hi SuperSoph_WD,

Is there any solution for my intended use case (Works with or without SATA-USB) along the lines of :

> Windows driver which can do the function of SATA-USB LBA conversion on the fly ?
> Software which can scan and change the sector size on demand ?

I can of course re-format and continue using the drive through enclosure but I am more interested in having access to the data (even in the event of the USB enclosure failure) which is why I am looking for a solution like this. I am using Windows 7 SP1 which supports both 512e format and native 4K format , so there should be some software solution for this situation, right ?
 
Hi again, newprouser!

I don't think there's such a software for LBA conversion on the fly. Since the PCB board is no longer attached to the external unit, I think that you might be encountering firmware issues as well. I'm not sure how helpful this would be, but there's a discussion from our community that might shed some light on the matter: http://community.wdc.com/t5/External-Drives-for-PC/WD-Elements-Desktop-Removed-amp-Mounted-Internally-Win8-cannot/td-p/453634

For further assistance, I strongly recommend contacting our WD Customer Support:
http://products.wdc.com/support/kb.ashx?id=Z8SlIY

Best of luck!
SuperSoph_WD
 
Solution

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