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Please help need motherboard recommendation for faulty kit

Hi all,

I just had a quick question for you. I bought a kit on P.C. kit on black Friday for my parents for christmas and I built it with my dad after I gave it to them. However, to my dismay, it didn't post and I was really upset as it seems like the reason may be very stupid.

The kit included:
- Intel Core i3-4150 Processor
- Asus H87M-Plus/CSM Motherboard - MicroATX, LGA1150, Intel H87 Express Chipset
- 4GB ddr3 ADATA RAM
- Cougar Spike Mini Gaming Tower
- Ultra LSP Series V2 650-Watt Power Supply - ATX

So I put it together and used an HDD from their previous P.C. (Which already had a copy of Windows 8 on it), and tried booting. I didn't get anything. Everything seemed to be on. Mobo lights were on, pc fan was running, no error lights on the mobo (I tried clearing cmos, etc. everything per the mobo manual). I wondered if it was because this was a gaming setup and I didn't have a gpu? But the mobo seems to have an integrated graphics processor so i ruled that out (I never had to build a p.c. without a gpu as i have always had one in my builds).

I started googling around and the only thing that I could find is that some people had the same problem when the bios version on the mobo is not compatible with the processor. Wtf? If that is the case that means I got sold a kit that isn't even compatible with itself?

Usually if there is an error I would expect to at least see something on my screen, but nothing, just black. So I was frustrated as I couldn't seem to find any other explanation other then the bios issue.

So my questions:

#1. Anyways, needless to say I returned the motherboard but I'd still like to get it to work... Does any1 know a similar mobo that I can buy that would not have this issue? or would be compatible with the processor??

#2. I did this all within the period of a day or two that I had off, and when I disassembled the mobo to return it, I accidentally got a smidge of thermal paste on one corner of the mounting pins on the bottom of the cpu. I used an ear cleaner to get most of it off, but has that happened to any1 before?


Any advice would be appreciated.
Thank you very much,
11 answers Last reply Best Answer
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  1. This behavior is very much expected dear. That is because you are using Haswell Refresh CPU on H87 chipset mobo. You should update the BIOS of the mobo and it would work provided CPU is not faulty.

    Plz make one thing clear: Buil-Int or on-board or iGPU whatever terminology it may use, the built-in gpu is in CPU not on the mobo though mobo does provide the output port for this gpu.

    Good Luck.
  2. EasyLover said:
    This behavior is very much expected dear. That is because you are using Haswell Refresh CPU on H87 chipset mobo. You should update the BIOS of the mobo and it would work provided CPU is not faulty.

    Plz make one thing clear: Buil-Int or on-board or iGPU whatever terminology it may use, the built-in gpu is in CPU not on the mobo though mobo does provide the output port for this gpu.

    Good Luck.


    Thank you for the reply.

    I have 2 questions for you if you don't mind me asking:

    #1, wouldn't updating the bios on the mobo require a processor that can currently work with it? If that is the case, i cannot as we only have the 1 processor for this chipset.

    #2. If that is the case with the gpu, I am wondering if that is going to be an issue as well. Would this processor have integrated graphics capability, or do I have to buy a gpu for it?

    Thank you very much for the response,
  3. Now, you have realized the real dilemma here. Too bad though.

    Answers are:

    1. Your best bet is to take the mobo to the service shop or local store and have them update the BIOS.

    2. This CPU has built-in Intel HD Graphics 4400 GPU.
  4. EasyLover said:
    Now, you have realized the real dilemma here. Too bad though.

    Answers are:

    1. Your best bet is to take the mobo to the service shop or local store and have them update the BIOS.

    2. This CPU has built-in Intel HD Graphics 4400 GPU.



    Understood. I guess I forgot to mention, I actually already returned the mobo in hopes of getting one that may be compatible... But from the way you are saying things, it sounds like any h87 chipset mobo will be an issue? Or is there hopes that I could find one that may have an updated bios version? Or do I just need to buy a new one and bring it to a hardware store?

    And thank you about the processor graphics, I should have been less lazy as it's pretty much in bold print on the box lol.
  5. This is pretty much the case with most of the 87 chipset series mobos. :(
  6. EasyLover said:
    This is pretty much the case with most of the 87 chipset series mobos. :(


    Ah ok. Well thank you very much for the responses. This helps out a lot. I'll get a new h87 mobo and if it doesn't work again I'll upgrade the BIOS. Per chance do you know off the top of your head any places that do that for you? Would a place such as Best Buy do it?
  7. Best answer
    If they have local store in ur region then ask them. My recommendation is to buy H97 series mobo and get rid of this problem. :)
  8. EasyLover said:
    If they have local store in ur region then ask them. My recommendation is to buy H97 series mobo and get rid of this problem. :)



    oh... my bad sorry lol. I didn't even know a different series matched the same chipset. That's what I'll do!

    Thanks a ton!!!
  9. No issue. Glad to have helped.
  10. EasyLover said:
    No issue. Glad to have helped.


    You did a ton!

    This one look ok to your eyes?

    http://

    Thanks,
  11. More than ok. :)
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