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only half the installed ram is being used. How do I utilize both ram chips?

only half the installed ram is being used. How do I utilize both ram chips?
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More about half installed ram utilize ram chips
  1. Need the full specs of your system. Including the OS (and 32 or 64bit).
  2. Best answer
    You can do this for that,

    Download hwinfo32,
    http://www.hwinfo.com/download32.html
    open it,click run,close the top window which is the system summary,click save report at the left top,in the next window at the bottom check=dot "short text report" after that next,you'll get to see what is in your pc,copy that by clicking "copy to clipboard" and right click and paste in you next post.
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