Solved

I'm having many issues with my new computer [PLEASE READ]

Hello I built a Computer back in June, My PC ever since Late august has been crashing A LOT.
First I'll tell you all my Specifications

PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i7-4790K 4.0GHz Quad-Core Processor ($340.00)
CPU Cooler: Noctua NH-L9i 57.5 CFM CPU Cooler ($45.00)
Motherboard: ASRock Z87M Extreme4 Micro ATX LGA1150 Motherboard ($115.00)
Memory: Corsair Vengeance 16GB (2 x 8GB) DDR3-1600 Memory ($145.00)
Storage: Samsung 840 EVO 120GB 2.5" Solid State Drive ($90.00)
Storage: Toshiba 3TB 3.5" 7200RPM Internal Hard Drive ($110.00)
Video Card: EVGA GeForce GTX 780 Ti 3GB Superclocked Video Card ($700.00)
Case: Silverstone GD05B-USB3.0 (Black) HTPC Case ($95.00)
Power Supply: XFX ProSeries 750W 80+ Gold Certified Fully-Modular ATX Power Supply ($108.00)
Optical Drive: LG GH24NSB0 DVD/CD Writer ($15.00)
Operating System: Microsoft Windows 7 Ultimate SP1 (OEM) (64-bit) ($0.00) (and no it's not pirated. -_-)
Monitor: Asus VE278Q 27.0" Monitor ($280.00)
Wireless Network Adapter: Asus PCE-N53 802.11a/b/g/n PCI-Express x1 Wi-Fi Adapter ($35.00)
Keyboard: Microsoft SIDEWINDER X4 Wired Gaming Keyboard ($45.00)
Mouse: Cobra Cobra Type-M Wired Optical Mouse ($18.00)
Total: $2141.00
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2014-09-17 21:22 EDT-0400
(I should also add I built it myself.)

I should also state I'm under 18, So I'm in a divorce situation meaning the computer is hauled back and forth (and yes, it's protected in-transit) now I have been trying to diagnose my system, which I thought originally I thought it was a virus though a virus scan from Kaspersky 2015 showed that there are no viruses on my system then I went to thinking it was the 3TB massive storage drive as sometimes when the computer was running awfully, the Drive would disappear or all the sudden be undetected till reboot as well as it passed the short seagate test and then failed the long one So I went out and bought a 3TB backup drive to move my data. Booted Windows in to safe mode and let the data transfer. But then all the sudden the computer started working. I needed USB storage but as a minor, $110 is a lot of money. Anyways before now I was blaming the Wi-Fi Card as when I booted with one antenna it worked fine but with two, it would freeze up once 4 Bars of connectivity was reached. The computer often times will freeze up or just run extremely slow (Reason I thought it was HDD failure.) Now often times it will take the computer (Upon switching custody) A day or so for it to all the sudden start working. Now both networks run on the same ISP, WOW!. Now today I got to my dad's and I was the Computer was crashing a lot even BSOD'ing Many times! The computer did not bring up a specific error such as: IRQL_NOT_LESS_OR_EQUAL Remember thats AN EXAMPLE not the error I got. Like I said it was just a codeless error. I also should say that I DONT have my Intel CPU drivers installed BUT when I try to install them I get the error "System does not meet minimum requirements for this software." So I can't install those drivers. Also when trying to find crash dumps I noticed many folders named "AMD64" I wonder if Windows is maybe picking up my CPU as an AMD x64 Based APU. I've also contemplated reinstalling Windows on my SSD. Anyways the issue is really starting to get on my nerves and I would be ashamed to waste my money to take this in to a computer repair shop.
Please help me people I'm very desperate :( Thanks.
13 answers Last reply Best Answer
More about issues computer read
  1. I would uninstall Kaspersky, thats probably where 1/2 the crashes came from. Then find the dmp files, then upload them somewhere (zip them if you can). Then post the link to them here
  2. Paul NZ said:
    I would uninstall Kaspersky, thats probably where 1/2 the crashes came from. Then find the dmp files, then upload them somewhere (zip them if you can). Then post the link to them here


    What is wrong with KIS 2015? I have it on my laptop (Which I'm currently using) and never had a problem with it, Also what Anti-Virus would you recommend?

    I should also ask, where are the .dmp crash dump files located?
  3. KIS like most of the others dont play nice sometimes. Mcafee for example is one of the WORST. And most that I know of can crash systems with different stop errors. Inc the one you posted

    The dmp files maybe or should be in C:\windows\minidump folder. Thats if you dont use ccleaner. Or if the option for these isnt ticked in it. Otherwise ccleaner will delete them
  4. Best answer
    Reduce it down to that absolute minimal config that will boot.

    Only the boot drive
    1 stick of RAM
    Remove the vid card, and run off the i7
    No OC if you've done any of that.
    Possibly a Linux Boot CD to isolate the OS from the problem

    Start adding things back in until it fails.
  5. USAFRet said:
    Reduce it down to that absolute minimal config that will boot.

    Only the boot drive
    1 stick of RAM
    Remove the vid card, and run off the i7
    No OC if you've done any of that.
    Possibly a Linux Boot CD to isolate the OS from the problem

    Start adding things back in until it fails.


    Linux boot CD isolates the OS? You mean boot on to windows and then Linux CD and see if they both or just one crashes?
    Also system is very compact and taking apart is a pain in the ass and I'll send Pics soon so you can see what I mean.
    Something else I should add, is that the system never wanted to display from motherboard Rear I/O when I first tested it, to fix this would I have to change the Primary Graphics Setting in MOBO config from PCI to CPU?
    Also what is a good surface to place a Graphics card on? As my 780Ti is like a baby to me. xD
  6. No get a linux ISO then burn it. Or use something extract it to a flash drive. Its bootable, you boot from it.
  7. Paul NZ said:
    No get a linux ISO then burn it. Or use something extract it to a flash drive. Its bootable, you boot from it.


    Yes, but all you would be booting to is a Linux Installer. Unless its fully installed on a USB, I can't understand how it would isolate the OS.
  8. No you can use it as a live cd or install it from usb, I would still remove kaspersky and see if that fixes it
  9. Ok everyone tomorrow I'm going to be stripping down the computer and probably uploading the dump files I found. Everyone please stay tuned for results when I come back. Thanks.
  10. Hi everyone I would like to say that the case is closed and Thanks everyone for the help. In conclusion it was probably crashing from the Intel CPU drivers not being installed. Again, Thanks everyone.
  11. What CPU drivers?? You mean the chipset drivers?
  12. Paul NZ said:
    What CPU drivers?? You mean the chipset drivers?


    Not sure anymore, but I think it was the Intel audio and HD Graphics 4600 drivers that weren't installing.
  13. ah k right
Ask a new question

Read More

Computers Intel i7 Intel