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Windows update not working

This is driving me mad, I have tried various answers online all without success. Even Microsoft "Run this" fix doesn't find any issues.
I've run "services.msc" and under status it doesn't have anything, when I try to "start" the service I get;
"Windows could not start the Windows Update service on Local Computer"
"Error 2: The system cannot find the file specified"
What is this?
Please help??
14 answers Last reply Best Answer
More about windows update working
  1. This article is from Microsoft to resolve the problem http://support.microsoft.com/mats/windows_update/
  2. Ravi Gagan said:
    This article is from Microsoft to resolve the problem http://support.microsoft.com/mats/windows_update/

    Rav, as I said in my post, I have tried this and it does not resolve the problem.
  3. have you tried microsofts email support? thats how i got my updates working again.worth a shot.

    http://support.microsoft.com/?ln=en-ca
  4. Sir its not Rav, its Ravi
    and I think this thread will help you .
    Same Problem and Problem was solved
    http://www.sevenforums.com/windows-updates-activation/249523-bits-error-2-system-cannot-find-file-specified.html
  5. aldan said:
    have you tried microsofts email support? thats how i got my updates working again.worth a shot.

    http://support.microsoft.com/?ln=en-ca

    Thanks for the thought, but all I get after logging in is that I there will be a charge for the support, very disappointing when there is obviously known issues with Windows Update not working
  6. Ravi Gagan said:
    Sir its not Rav, its Ravi
    and I think this thread will help you .
    Same Problem and Problem was solved
    http://www.sevenforums.com/windows-updates-activation/249523-bits-error-2-system-cannot-find-file-specified.html


    Ravi, my apologies at misspelling your name. I will follow up on the supplied information and let you know of the outcome.
  7. Still no luck with getting Windows Update to run, I have downloaded and am currently running "Microsoft Windows Malicious Software Removal Tool - Feb 2014" its been running for 23 hours now and so far hasn't found any infected files.
    I'm convinced there is an easy fix that I just haven't worked out or found yet!
    Disappointing that each time I go through Microsoft site it just refers me to start "Windows Update" which of course I can't get running.
    I downloaded the Microsoft Update Standalone Package but when I run it I get (Error....) and no further action.
    My next action will have to be a "recover" install, I guess. Only trouble is that other than this issue of updates not running, everything else on the computer is running well and coming up as clean of malware.

    After nearly 28 hours of running the above tool, "No infected" files were found, Oh well! I'll keep trying to find the problem.
  8. the only thing i can suggest is to go to the microsoft help and support site and read everything they have on this problem.use the site search to search windows update problems.
  9. aldan said:
    the only thing i can suggest is to go to the microsoft help and support site and read everything they have on this problem.use the site search to search windows update problems.

    aldan, thanks for your suggestion I have been sorting through that and trying "fixes" all without success so far. I will feedback, to this forum, any outcome if successful

    Update:
    Via Microsoft Community, I have downloaded and run the "Windows Update Troubleshooter", with the following results;
    Problems found
    Windows Update error 0x80080005(2014-02-18-T-03_19_05P) Not fixed X
    Problems installing recent updates Not fixed X
    Check for missing or corrupt files Detected !
    Some security settings are missing or have been changed Fixed /
    Service registration is missing or corrupt Fixed /

    What next, I'll keep trying to find a solution.
  10. Best answer
  11. If that don't work out either then
    a) Click on “Start” and type “cmd” (without the quotations).
    b) When you see the “cmd” icon,Right Click on it and select “Run as administrator”.
    c) On the open Command Prompt window copy and paste the commands (all at once) –
    Note: To paste, right click on the title bar of the command prompt window andselect Edit, Paste.
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.oldnet
    start wuauservnet
    start cryptSvcnet
    start bitsnet
    start msiserver
    pause
    d) Wait for the process to complete.
    e) Close the Command Prompt by pressing Enter, spacebar, then type"exit" (without the quotations) and press enter.Now, run windows update again. It will take longer to rebuild the database.

    Be patient.
  12. To Ravi Gagan and to aldan, a big THANK YOU both.
    I had tried several of the suggestions offered here without success including some of Microsoft automatic "fixes" today I took a little longer to read through a variety of answers in Microsoft Community and got onto the following suggestion <<http://www.bleepingcomputer.com/download/windows-repair-all-in-one/>> from someone there. After downloading and running this, my system is back running WU's. Hooray!!
  13. right on.
  14. ggbyteffex said:
    To Ravi Gagan and to aldan, a big THANK YOU both.
    I had tried several of the suggestions offered here without success including some of Microsoft automatic "fixes" today I took a little longer to read through a variety of answers in Microsoft Community and got onto the following suggestion <<http://www.bleepingcomputer.com/download/windows-repair-all-in-one/>> from someone there. After downloading and running this, my system is back running WU's. Hooray!!



    Congrats!
    It was a really nasty problem
    I hoped above methods could help you because many were facing same problem and they resolved it by the methods i posted
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