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Laptop harddrive in an external enclosure - cannot recover data

Hello!

Hopefully someone out here can help, I'm having a lot of difficulty trying to recover my data off my ROG 55vw laptop harddrive. Basically the laptop froze and it appeared to be hard drive related, so I bought an external enclosure and tried to plug it into another computer to see if I could pull my data off and replace the harddrive, or send it for an RMA after getting the data.

It plugs in, and initially disk manager sees the partitions - it has an EFI partition, a recovery partition, and then a partition with all my data. Then when I try to get to the drive on My Computer, it freezes. Sometimes it doesn't even appear. Disk Manager also freezes when I try to assign a new letter or get to properties - usually after saying I need a refresh because the info is old, even though it only just updated.

Get Data back freezes when trying to look for the drive ,and Test Disk occasionally sees the drive but then also stops seeing it after a time.

I have about 1TB of data on this drive, but I need to just get word docs and text docs at this point - any help or suggestions would be appreciated. It's really acting up and I'm afraid its starting to look like I have to spend a lot of money for a data recovery specialist or something along those lines.

Thanks so much for anyone who helps!

Edit: I was able to get testdisk to run for a tiny bit to analyze the drive, it then froze while doing so. I got this information in case it helps - see pic! Also, it appears the drive seems to be noticed by test drive only within the first 5 minutes.

http://i.imgur.com/6P0LRtK.png
4 answers Last reply Best Answer
More about laptop harddrive external enclosure recover data
  1. It sounds off hand as though the logic board is messed up. You may be able to swap the logic board on the hard drive to repair it (it may save a lot of recovery/restore headaches). This video shows how on a Hitachi/IBM TravelStar https://www.youtube.com/watch?v=pOpvH7uYKUI
    when swapping logic boards the replacement board must be for that model HDD
    Just an option to explore
  2. C12Friedman said:
    It sounds off hand as though the logic board is messed up. You may be able to swap the logic board on the hard drive to repair it (it may save a lot of recovery/restore headaches). This video shows how on a Hitachi/IBM TravelStar https://www.youtube.com/watch?v=pOpvH7uYKUI
    when swapping logic boards the replacement board must be for that model HDD
    Just an option to explore


    Unfortunately I can't follow this suggestion because I need to be able to RMA the laptop/drive with Asus (laptop) and this would break the warranty. :( Needs to be either software or something that wouldn't need hardware replacing. Any other help or suggestions would be appreciated. At this stage its looking like i'm going to have to pay $500-1500 for the data recovery at one of the specialists.
  3. If you can get testdisk to see it then it is likely not a logic board problem. You might try accessing the drive from a Linux boot CD. And then try to take an image of the drive with the ddrescue command.

    But if the data is high value send it to a pro as any failed recovery attempts you make may cause more damage and make recovery by a pro more difficult if not impossible.
  4. Best answer
    S Haran said:
    If you can get testdisk to see it then it is likely not a logic board problem...

    except for this part, "...Test Disk occasionally sees the drive but then also stops seeing it after a time." the use of occasional and then it not seeing it later on those times... yeah, I'll stick with logic board (I'm personally thinking a bad trace that fails with heat - I could be way off but that's my instinctive thought)

    S Haran said:
    But if the data is high value send it to a pro as any failed recovery attempts you make may cause more damage and make recovery by a pro more difficult if not impossible.

    This is excellent advice that can't be emphasized enough IMO
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