Windows 8 explorer not seeing external hard drive but it's visible in printers and devices?

Just bought new acer laptop with windows 8. Portioned it for 2 users. Have an external harddrive that is visible in printers and devices but can't be seen by explorer. Any solutions?
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More about windows explorer external hard drive visible printers devices
  1. Is the external hard drive formatted for Windows? Read the manual of the drive and see if it needs some drivers installed.
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