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Nvidia - Display driver has stopped responding and has recovered error

Tags:
  • Graphics
  • Crash
  • Drivers
  • Error Message
  • Nvidia
  • Graphics Cards
  • Displays
Last response: in Graphics & Displays
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4 August 2013 01:11:35

I'll start off by listing my pc specs:

Case: NZXT M59
Motherboard: ASUS P7H55-M
CPU: Intel Core i5 760 @2.8GHz
GPU: EVGA Geforce GTX 650 SC 1GB
Ram: 8GB Corsair Vengeance Pro DDR3 2133MHz
PSU: Thermaltake TR2 700W
HD: WD Black 1TB

I recently upgraded my pc with these (motherboard wasn't changed) to be able to play Steam games such as Chivalry Medieval Warfare and Warframe. Although, when I start up these games, I'm only able to run them for a good 5 minutes or less before I'm brought back to my desktop with the "Display driver has stopped responding but has recovered" error, or forced to restart my pc because there is no display.

This problem has been going on for months and has been a real headache; I updated my drivers to the latest version (yes, a full clean installation of them) and even tried disabling TdrDelay in the Registry Editor.

So if there is anyone who can suggest a possible solution to this issue, it would be much appreciated!

More about : nvidia display driver stopped responding recovered error

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a b U Graphics card
4 August 2013 01:27:34

im not entirely sure what the cause is, it could be a faulty psu or gpu. I'm guessing gpu because an inefficient/or bad psu would often cause a reboot/shutdown. But to rule out either if you can borrow from a friend to try with would be cheaper option to diagnose. Might have to take it to a repair shop where they would have the tools/parts to properly investigate.

On the side, you can try downloading msi afterburner and force constant voltage and use kernel mode in the options and see if it helps any.
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4 August 2013 01:41:55

boju said:
im not entirely sure what the cause is, it could be a faulty psu or gpu. I'm guessing gpu because an inefficient/or bad psu would often cause a reboot/shutdown. But to rule out either if you can borrow from a friend to try with would be cheaper option to diagnose. Might have to take it to a repair shop where they would have the tools/parts to properly investigate.

On the side, you can try downloading msi afterburner and force constant voltage and use kernel mode in the options and see if it helps any.

All right, I'll try msi afterburner and ask my friend for his AMD card to see if the problem persists with it. Thanks for the suggestion.
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6 November 2013 21:08:02

I suspect this problem is down to faulty 3d vision drivers and conflicting audio drivers that clash with internet browser settings and some games among other things. Some suggestions.

1. Clean pc with http://www.piriform.com/ccleaner
2. Restore any browsers to factory defaults, wipe settings and remove any add ons
3. Type msconfig into the windows search bar and choose to boot into safe mode
4. Remove and uninstall all Nvidia software anywhere on your pc (run a scan with driversweeper) and make sure ALL Nvidia files and folders in windows/system32, programme folders, user application data etc are deleted) - .
5. Reinstall the latest Nvidia drivers and make sure to check - clean install
6. Apply Microsoft fix depending on your OS - http://support.microsoft.com/kb/2665946
7. Run CCleaner to clean up registry and temp files etc
8. Go into the NVidia control panel and make sure (under configure sound/physx) that sound/physx is set to your graphic card and not on auto. Also change power management to maximum performance under 3d settings. I also changed all colour settings etc to use Nvidia settings.
9. If you still have problems, try uninstalling the NVidia 3D software, the NVidia experience software and HD audio software to get as close to a pure state as you need to run base game drivers.

After doing all the above and uninstalling the 3D software, experience and HD audio software my problem went away.

UPDATE - This bug came back again, so I have decided to do a complete re-install of Windows etc. While doing this I noticed something and I finally figured out what is causing this. Go into Control Panel, System & Security, Windows Update, and then go into update history. Look for this optional update - http://support.microsoft.com/kb/2685811 and right click to uninstall it. At the end of the day it's faulty or NVidia's driver is - but try and live without this update first. If it's optional, clearly you don't need it and it's only causing problems anyway. I really wish I had tried something so simple before I did a complete re-install :) 

If you read this update in detail you will also see this line item "Adds the IdleTimeoutType and ExcludeD3Cold members to the WDF_DEVICE_POWER_POLICY_IDLE_settings."

PS: Another method to uninstall updates http://windows.microsoft.com/is-is/windows-vista/remove...

Bingo.
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6 May 2014 18:05:56

So what's the deal, there's really no way to fix this?

I'm on a 2011 MacBook Pro with an NVIDIA GeForce GT 330M.

I've been running Windows 7 w/ BootCamp for a long time. First I got this black screen like once a month. Usually when starting my laptop after it's been asleep, or when using Photoshop, forcing me to do a hard reboot to get my system back up. Then months later, it started happening once a week, then once a day, then as of yesterday -- several times an hour.

So I installed Windows 8.1 hoping that would fix things, but it just made things worse. Now it happens almost every time I open up a new tab in Chrome or Firefox. At least this time though, my display is successfully recovered most of the time so I don't have to reboot and lose all my work.

This seems to be a common problem on other forums too:

- https://discussions.apple.com/thread/5011311
- https://forums.geforce.com/default/topic/709328/geforce...

Quote:
Display driver NVIDIA Windows Kernel Mode Driver, Version 332.28 stopped
responding and has successfully recovered.
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6 May 2014 18:36:31

leaning toward bad psu
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6 May 2014 18:41:41

This use to happen to me ALL the time. It still happens to me till this day. What causes this is if your graphics card is clocked too high. Anytime I get too aggressive with my overclock the Nvidia Display Driver stops responding.

IDK if your overclocked or not, you may just have an unstable graphics card. But even if your not overclocked. Try lowering your core clock by 100Mhz and lower your memory clock by 1-200Mhz. See if that fixes it. If it does fix this, then that means your graphics card isn't stable at the clocks you had it at. And if your still not stable then you probably have a bad graphics card.
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6 May 2014 18:48:49

try changing setting from adaptive to maximum performance
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4 August 2014 17:14:32

I had this problem and solve it by removing my card GForce GT 630 and remove all dust from fan. Put it back and bingo!! no more error messages. Working great! Also I installed the latest driver.
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8 September 2014 17:41:25

change pcie voltage from bios from auto to high voltage ... this fix it. (if you use a riser cable try to connect the videocard directly on motherboard the riser lose energy)
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