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Installed New PSU, getting boot error: "No boot disk detected or the disk has failed"

So, the graphics card in the computer (Radeon HD 7570) wasn't working when the monitor was connected (black screen) and after being told (on here) that it was the 300w psu's fault, we switched the power supply out with a 585w one.

After installing the power supply, we turned on the computer to the get the error" No boot disk detected or the disk has failed. There shouldn't be anything wrong, as the cables are connected to everything they need to be, or are they?

Should the hard drive be connected to the power supply, because it wasn't before.

Specs:
585w Orion PSU
i7-2600 3.4GHZ
1TB HDD
8GB RAM

Do I really need a new hard drive? I don't think I would need one since the error has only happened post-install of the psu. I never got this before. Also, I don't any backups (:/)

Thanks!
65 answers Last reply Best Answer
More about installed psu boot error boot disk detected disk failed
  1. shhkapuppy said:

    Should the hard drive be connected to the power supply, because it wasn't before.


    Yes, it should definitely be connected to the power supply, by a SATA power cable (looks like an L).
  2. quicksand10 said:
    shhkapuppy said:

    Should the hard drive be connected to the power supply, because it wasn't before.


    Yes, it should definitely be connected to the power supply, by a SATA power cable (looks like an L).


    Ok thanks, I'll go check now if I have a cable for it. Should all PSU's come with one?
  3. Yes. It looks like this:

  4. quicksand10 said:
    shhkapuppy said:

    Should the hard drive be connected to the power supply, because it wasn't before.


    Yes, it should definitely be connected to the power supply, by a SATA power cable (looks like an L).


    I don't see any cable that could go into the hard drive, where would I put the cable in? The top of it? There are two slots open, and one is connected to the motherboard.
  5. Something isn't plug in or came loose at the motherboard or at the hard drive simply pulling a old power suppy and putting new wouldn't have killed the hard drive like others said look and reconnect all sata cables and make sure there all seated. Good luck.
  6. Ok thanks for all the responses, I usually don't get much help from here. I'm gonna go over to the computer again to double check everything.


  7. This is where it would go on the hard drive.

    Make sure the SATA cable is connected to the motherboard as well.
  8. quicksand10 said:


    This is where it would go on the hard drive.

    Make sure the SATA cable is connected to the motherboard as well.


    I only see one cable that looks as if it would go into the hard drive (it kinda fits, but I might be able to get it in at an angle, not much room in the case, but it isn't connected to the motherboard.
  9. quicksand10 said:


    This is where it would go on the hard drive.

    Make sure the SATA cable is connected to the motherboard as well.


    I am nearly 99% sure that nothing from the previous PSU was plugged into the hard drive. There is an SATA cable going from the motherboard to hard drive. Is the motherboard not getting the correct power?
  10. No, the hard drive must be plugged directly to the power supply. The hec Orion 575w has a SATA power cable, I checked.

    I am 110% sure you are mistaken. The hard drive has to be plugged directly to the power supply.

    If the SATA power cable doesn't fit, flip it. It's uni-directional because of the L shape.
  11. quicksand10 said:
    No, the hard drive must be plugged directly to the power supply. The hec Orion 575w has a SATA power cable, I checked.

    I am 110% sure you are mistaken. The hard drive has to be plugged directly to the power supply.

    If the SATA power cable doesn't fit, flip it. It's uni-directional because of the L shape.


    I'm pretty sure I am literally staring at where the cord should go, but it is nearly impossible to fit it because I can't fit my hand in the case that well. Should I take some pictures and have you confirm whether I'm looking at the right slot or not?
  12. Sure, take some pictures I'll help you out with that :)

    If you can't fit it inside the case, remove the hard drive from the case and try again. If that doesn't work, then please take a picture of your hard drive out of the case as well.
  13. This is the cable, I couldn't really get a good picture of the hard drive because, well, it's an iPod Touch.

    http://imgur.com/aLaeuTe

    Is that the right cable? It sure looks like it.
  14. Can you remove the hard drive from the case and try getting a better look at it? It really shouldn't be this difficult... I'm quite perplexed.

    It seems like you have the right cable.
  15. quicksand10 said:
    Can you remove the hard drive from the case and try getting a better look at it? It really shouldn't be this difficult... I'm quite perplexed.

    It seems like you have the right cable.


    I should be able to get it out of the case if my brother helps, but for now, I don't want to damage the computer. I'm gonna try getting this cord in again.
  16. quicksand10 said:
    Can you remove the hard drive from the case and try getting a better look at it? It really shouldn't be this difficult... I'm quite perplexed.

    It seems like you have the right cable.


    The cable goes in, but then just falls right out, it seems as if it can't be seated on correctly.
  17. You should have multiple SATA power cables, try another one.
  18. quicksand10 said:
    You should have multiple SATA power cables, try another one.


    I took the SATA cable which was plugged into the optical drive and it seemed to work a bit better in the hard drive, but the one that I was originally using in the hard drive isn't really fitting into the optical drive. If it's a bad SATA cable, then I'm screwed because the third cable isn't able to reach anything.
  19. Plug it into your hard drive for now and start your PC. If it boots, you fixed it. If it doesn't, some more digging is required.

    Worse comes to worst, you can return the PSU to the retailer/manufacturer and get a replacement one.
    Ideally, get a better quality PSU from Corsair, XFX, Seasonic or Antec. This PSU is shady, to say the least. Such PSUs can cause system instability and random errors, or worse, ruin internal components when it fails.

    If you decide to keep the PSU, you can get these MOLEX 4-pin to SATA power cables:
    http://www.newegg.ca/Product/Product.aspx?Item=N82E16812816029
  20. quicksand10 said:
    Plug it into your hard drive for now and start your PC. If it boots, you fixed it. If it doesn't, some more digging is required.

    Worse comes to worst, you can return the PSU to the retailer/manufacturer and get a replacement one.
    Ideally, get a better quality PSU from Corsair, XFX, Seasonic or Antec. This PSU is shady, to say the least. Such PSUs can cause system instability and random errors, or worse, ruin internal components when it fails.

    If you decide to keep the PSU, you can get these MOLEX 4-pin to SATA power cables:
    http://www.newegg.ca/Product/Product.aspx?Item=N82E16812816029


    Thank you for putting so much time into helping me, much appreciated! I found some adapter cable that may just do the trick. I'll take a picture and upload it soon.

    Picture: http://imgur.com/IfkXAAM

    As you can see, I used one of the two SATA cables and clicked perfectly, but how do I hook this up to the PSU/other cable?
  21. Best answer
    One of the SATA connectors on that adapter cable should be different than the two others (one should be male, while the other two should be female). If this is the case, then you would simply plug the male end into one of the PSUs existing SATA power cables, and the female end into the hard drive/optical drive.

    Otherwise, you can always go with the MOLEX 4-pin to SATA power cable.

    If you have any more questions, don't hesitate to ask :) We love to help out, around here
  22. What I'm confused about is that bottom piece, the one that isn't a SATA cable. I thought I could connect it by plugging a SATA cable into that, but it doesn't seem to fit, or I'm not doing it right.
  23. Can you take a couple more pictures, more clearly, so I can see the connector, and not just the cable (ideally in more light, too :p).
  24. quicksand10 said:
    Can you take a couple more pictures, more clearly, so I can see the connector, and not just the cable (ideally in more light, too :p).
    Yeah, I need you to help verify whether these two cords are connected or not. Going to take a picture or two.

    Picture (let me know if its too dark): http://imgur.com/8d3hOm2

    Making paint edited version now. http://imgur.com/yB0LhCn
  25. The reason I'm asking whether it's connected or not is because I want to make sure everything is fine before I move the computer, and reconnect the monitor, keyboard, etc.
  26. It's hard to tell, in the picture.

    If it powers the device, you did it correctly. :p

    Boot up your PC and check.
  27. quicksand10 said:
    It's hard to tell, in the picture.

    If it powers the device, you did it correctly. :p

    Boot up your PC and check.


    Ok, I'll tell you whether it boots or not in around 4-5 minutes.
  28. It works! The fan seems a bit loud, but hey, the thing runs and that's all I care about right now. I'll try to get the graphics card to work tomorrow, but it's 1:45 AM and I spent the last 3 hours trying to get this to work.

    Thanks for helping me through this, I really didn't expect to get such great help! You really know your stuff man! Thanks again!
  29. Hah! I'm probably one of the least knowledgeable members on this forum.

    Glad it worked!

    If you have any other questions, don't hesitate to ask.
  30. quicksand10 said:
    Hah! I'm probably one of the least knowledgeable members on this forum.

    Glad it worked!

    If you have any other questions, don't hesitate to ask.


    Hm, when I connected my monitor's DVA cable to the graphics card port, the monitor goes into somewhat of standby mode and the screen is black.
  31. (EDIT: Check if your monitor has some sort of mode. It might be in HDMI mode for example, and needs changing to DVI. If it doesn't, keep reading)

    Connect it to the motherboard first, there might be an issue with the drivers (happened on my last PC build). Once it's connected to the motherboard, that should have some sort of video port, try to find drivers.

    If you know the model of the graphics card I can give you a link to download the drivers, if that helps.

    Once the drivers are downloaded, shutdown the PC, unplug the cable from the motherboard and connect it to the graphics card. Boot it up again.
  32. Kelthar said:
    (EDIT: Check if your monitor has some sort of mode. It might be in HDMI mode for example, and needs changing to DVI. If it doesn't, keep reading)

    Connect it to the motherboard first, there might be an issue with the drivers (happened on my last PC build). Once it's connected to the motherboard, that should have some sort of video port, try to find drivers.


    If you know the model of the graphics card I can give you a link to download the drivers, if that helps.

    Once the drivers are downloaded, shutdown the PC, unplug the cable from the motherboard and connect it to the graphics card. Boot it up again.


    Ok thanks, I believe it is a Radeon HD 7570.
    Will that be a problem since it is an OEM card?
  33. Try to use this, as I couldn't find the exact graphics card: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

    If it doesn't work for some reason (unable to detect or something), the manual driver download page is this one: http://support.amd.com/us/gpudownload/Pages/index.aspx

    I don't think it'll be a problem that it's OEM, the chipsets don't change whether it's by brand X or Y, as long as it's still the same graphics card.
  34. Kelthar said:
    Try to use this, as I couldn't find the exact graphics card: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

    If it doesn't work for some reason (unable to detect or something), the manual driver download page is this one: http://support.amd.com/us/gpudownload/Pages/index.aspx

    I don't think it'll be a problem that it's OEM.


    I've used a lot of AMD drivers for this card, non detect it or do anything. The card isn't appearing in the device manager, as if it doesn't exist. Could the PCI slot be messed up, I could try another. I have 4 on the motherboard.
  35. Are all the power cables properly connected? If you could take a picture of the graphics card (while connected) that'd be great.

    PS: Before touching the internals, don't forget to remove static electricity: touch a metal part of the case of a running computer or for example a water tap (metal water taps always work).
  36. Kelthar said:
    Are all the power cables properly connected? If you could take a picture of the graphics card (while connected) that'd be great.

    PS: Before touching the internals, don't forget to remove static electricity: touch a metal part of a running computer or for example a water tap (metal water taps always work).


    Will do.
  37. How did it go? Is it working now?
  38. Kelthar said:
    How did it go? Is it working now?


    the monitor is in the card slot, and i get display, but this time its vga.
  39. So VGA is working but DVI isn't?
  40. Kelthar said:
    So VGA is working but DVI isn't?


    I don't now. I went into BIOS and went to security. The PCIE 16 slot was disabled, and I enabled it. I plugged my monitor into the card, and rebooted. Everything is being displayed on my monitor, but instead of the card it's saying Standard VGA Graphics Adapter.
  41. Oh. I believe that happens when no drivers are installed. Try to install drivers now, using the links I gave you before.
  42. Kelthar said:
    Oh. I believe that happens when no drivers are installed. Try to install drivers now, using the links I gave you before.


    That's what I was thinking. I'm pretty sure I installed them already, restarted, and nothing. I'll try re-installing. I went to device manager and it said it already had the latest drivers, but it's gotta be wrong.

    Auto-detect failed to find my OS or product, and I installed the drivers for the Radeon HD 7xxx series. Nothing. Restarted and everything. When I hit view log on the installer, nothing happens.
  43. Try connecting DVI if it's DVI you'll want to keep. You can change adapters with the computer running (I did it before when testing monitors).

    Either way, since the graphics card is displaying image, it can be assumed that it's not improperly connected or anything. Did the graphics card come with a driver CD? If it did, install the drivers.

    For further information, could you install a program such as Speccy (click me), and tell me if it also fails to detect a graphics card?
  44. Kelthar said:
    Try connecting DVI if it's DVI you'll want to keep. You can change adapters with the computer running (I did it before when testing monitors).

    Either way, since the graphics card is displaying image, it can be assumed that it's not improperly connected or anything. Did the graphics card come with a driver CD? If it did, install the drivers.

    For further information, could you install a program such as Speccy (click me), and tell me if it also fails to detect a graphics card?


    It is a DVI cable and monitor is on DVI mode. Is Speccy..safe? I have Belarc Advisor, could I use that instead?
  45. Speccy is safe, I use it pretty much everyday as it is able to monitor everything hardware-related, but if Belarc Advisor is able to provide all the info, then feel free to use it. What info does it display regarding the graphics card?

    PS: Just tried out Belarc Advisor, seems nice. However, I still prefer Speccy's interface (and it does give a lot more "nerdy" info than Belarc).
  46. Kelthar said:
    Speccy is safe, I use it pretty much everyday as it is able to monitor everything hardware-related, but if Belarc Advisor is able to provide all the info, then feel free to use it. What info does it display regarding the graphics card?

    PS: Just tried out Belarc Advisor, seems nice. However, I still prefer Speccy's interface (and it does give a lot more "nerdy" info than Belarc).


    2251w (1400x1050@1Hz)
    16MB ATI Standard VGA Graphics Adapter (Dell)

    I can see why it would say (Dell) when I'm on an HP computer. The card came from a Dell XPS. Isn't that where I'd get the drivers since it's an OEM card?
  47. You can try and get it from their website, they might provide it, but it's an AMD/ATI driver either way.

    If you don't find it, on the amd website try these "Desktop Graphics -> ATI Radeon 7xxx (Legacy) -> Radeon 7500 Series"

    By the way, between an OEM and non-OEM card there's no difference in the chipset. It's basically the same as buying a car and repainting it, the engine won't change.
  48. Kelthar said:
    You can try and get it from their website, they might provide it, but it's an AMD/ATI driver either way.

    If you don't find it, on the amd website try these "Desktop Graphics -> ATI Radeon 7xxx (Legacy) -> Radeon 7500 Series"

    By the way, between an OEM and non-OEM card there's no difference in the chipset. It's basically the same as buying a car and repainting it, the engine won't change.


    Ok thanks. I went into the ATI Radeon 7xxx (Legacy) 7500 series and the choices for OS's are Windows XP, ME/98, and Windows 2000...
  49. Should've asked this earlier, would've been way easier: which OS are you on?
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