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Random Shut Down During Gaming

Hi!
I just got a new gaming PC from Cyber Power. Here are the specs:
CPU: AMD FX-4300 @ 3.8 Ghz
GPU: MSI Radeon 7770
Mobo: Gigabyte GA-970A-D3
HDD: 2TB 7200 RPM
PSU: Corsair CX 430
So, I installed Far Cry 3 and Euro Truck Sim 2 and the computer just randomly shuts down after 5-10 minutes of gameplay. I turned down the graphics and I still got the same thing. It's not overheating (CPU, GPU, PSU, and mobo stay around 70-70 degrees Fahrenheit). I have 3 fans and a Cooler Master Liquid Cooling system. There aren't any viruses in the computer. It stays on when I use the internet or play not-so-graphically-intense games (Roller Coaster Tycoon 3). I think the cause is the low-watt PSU (430 watts), but I'm not sure. It might also be the power cord. It was kinda loose so I used another one, but with the same outcome.
Any help or advice is appreciated!
12 answers Last reply Best Answer
More about random shut gaming
  1. 430 is enough for a 7770 but the amps may be not enough on the 12v rail... I would call cyber power.
  2. Should I just get a new PSU? What can CyberPower do?
  3. MrBoomBoom said:
    Should I just get a new PSU? What can CyberPower do?



    Call Cyberpower first and explain to them what is happening, just like your first post. They will probably ask you to ship the computer to them and find out what is wrong, if not, I'm sure they will give you a new computer, assuming you are still under the warranty...
  4. The thing is, I don't want to spend a ton of money for shipping. I used this thing from Asus where you fill out your PC specs and it tells you what kind of PSU you need. It recommended that I use at least a 600 watt PSU. I just wanted some opinion. The computer works fine when i just do simple things like using the internet or installing software. I'm using it right now. Do games use more power?

    BTW... thanks for all the help :)
  5. Best answer
    As I look into it more now, the graphics card that is in your system is a very low power usage user, although gaming will push your card causing to to heat up therefore requiring the fan to spin faster, all this causes your voltage to go up. It seems weird that cyber power would sell you a computer like this... Was the computer custom or was it one of there pre-built ones? If you want, it is very easy to just buy another psu from newegg or amazon using money that you could get from selling the other psu.
  6. Again thanks for the help.
    First, I turned the computer off and let it sit for about one hour. Then, I installed Speed Fan and then played Far Cry 3. The game ran very smooth and the computer didn't seem very hot. After about 7 minutes of gameplay the computer shut down. I rebooted it and Speed Fan said that Temp 2 and Temp 3 (I'm assuming one is processor temperature) was 107 degrees Celsius! Is this normal? I think that's pretty high. Can someone also please tell me what Temp 2 and Temp 3 are?
  7. AgentMcBride said:
    As I look into it more now, the graphics card that is in your system is a very low power usage user, although gaming will push your card causing to to heat up therefore requiring the fan to spin faster, all this causes your voltage to go up. It seems weird that cyber power would sell you a computer like this... Was the computer custom or was it one of there pre-built ones? If you want, it is very easy to just buy another psu from newegg or amazon using money that you could get from selling the other psu.


    It was custom.
  8. MrBoomBoom said:
    Again thanks for the help.
    First, I turned the computer off and let it sit for about one hour. Then, I installed Speed Fan and then played Far Cry 3. The game ran very smooth and the computer didn't seem very hot. After about 7 minutes of gameplay the computer shut down. I rebooted it and Speed Fan said that Temp 2 and Temp 3 (I'm assuming one is processor temperature) was 107 degrees Celsius! Is this normal? I think that's pretty high. Can someone also please tell me what Temp 2 and Temp 3 are?


    According to your first post, the system is watercooled. That may/may not be the issue. Are both your CPU and graphics card water-cooled using the same radiator? The problem may be that the system is not getting enough power to run the radiator and the components so it is not giving the radiator enough power to cool the components correctly. If it is possible, I would try getting a different psu to see if that solves the problem. Look for a corsair 750w psu on newegg or amazon, or maybe you have another place near you.

    Good luck!
    -Thomas
  9. AgentMcBride said:
    MrBoomBoom said:
    Again thanks for the help.
    First, I turned the computer off and let it sit for about one hour. Then, I installed Speed Fan and then played Far Cry 3. The game ran very smooth and the computer didn't seem very hot. After about 7 minutes of gameplay the computer shut down. I rebooted it and Speed Fan said that Temp 2 and Temp 3 (I'm assuming one is processor temperature) was 107 degrees Celsius! Is this normal? I think that's pretty high. Can someone also please tell me what Temp 2 and Temp 3 are?


    According to your first post, the system is watercooled. That may/may not be the issue. Are both your CPU and graphics card water-cooled using the same radiator? The problem may be that the system is not getting enough power to run the radiator and the components so it is not giving the radiator enough power to cool the components correctly. If it is possible, I would try getting a different psu to see if that solves the problem. Look for a corsair 750w psu on newegg or amazon, or maybe you have another place near you.

    Good luck!
    -Thomas

    Only the CPU is liquid cooled
  10. Hmmmm. Looks like your just going to have to try a different psu. Sorry.

    -Thomas
  11. AgentMcBride said:
    Hmmmm. Looks like your just going to have to try a different psu. Sorry.

    -Thomas


    Thank you so much for your help. I called CyberPower and they said it could be a faulty cooling system. They told me to return it to them to be repaired. But, I will just ask them for a refund instead and use that money to get an Alienware. At least I can trust Dell.
  12. MrBoomBoom said:
    AgentMcBride said:
    Hmmmm. Looks like your just going to have to try a different psu. Sorry.

    -Thomas


    Thank you so much for your help. I called CyberPower and they said it could be a faulty cooling system. They told me to return it to them to be repaired. But, I will just ask them for a refund instead and use that money to get an Alienware. At least I can trust Dell.


    No problem :D
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