Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No

Microsoft Hotfixes Windows 7 Memory Leak

by - source: Tom's Hardware US

A recent BSoD problem has appeared involving a memory leak associated with Windows 7's Power Manager.

Consumers using Windows 7 and Windows Server 2008 R2 may experience a sudden crash of the operating system for no apparent reason. The system failure is accompanied by the infamous "Blue Screen of Death" containing the "STOP: 0x0000000A" error code. Microsoft was alerted to the problem, and has posted an explanation on the Microsoft support website.

According to the company, the actual error reads "STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4); IRQL_NOT_LESS_OR_EQUAL." Microsoft added that users will observe that the four parameters in the Stop error message may vary, depending on the configuration of the PC. The Redmond company also stated that not all "STOP: 0x0000000A" error messages are caused by this particular issue.

"This issue occurs because Power Manager opens an Advanced local procedure call (ALPC) port," the company explains. "However, Power Manager closes another port instead of closing the ALPC port. Every time that a power request is made, a memory leak occurs. When the leaked memory usage accumulates to a certain level, the computer crashes."

Windows 7 and Windows Server 2008 R2 consumers can obtain a hotfix for the problem by heading here.

Share:
7
Comments
Read more
X
Submit

Comments
Add your comment
Sewje 11/02/2010 01:09
Hide
-0+

Power Manager Problems, Battery Problems, hmm a little suspicious?

aron311 11/02/2010 01:40
Hide
-0+

Well something weird is going on..

burrellbuzzman 11/02/2010 01:58
Hide
-0+

will this be affecting every win7 user?

MKeeper 11/02/2010 12:52
Hide
-1+

no .. only the win7 users who don't apply the hotfix :P

burrellbuzzman 11/02/2010 16:16
Hide
-0+

mmm, but on microsofts website they are saying only to install if you are suffering from the problem?

damian86 13/02/2010 12:32
Hide
-0+

I fixed this BSOS by installing graphic drivers...

damian86 13/02/2010 12:33
Hide
-0+

damian86 :
I fixed this BSOD by installing graphic drivers...


Best offers

Newsletters


OK