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PS3 Owner Gets $100 Rebate for Losing Linux

By - Source: Tom's Hardware US | B 7 comments
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A European PS3 owner has claimed a partial refund because of Sony's decision to axe Linux support.

When we reported that Sony would be ditching OtherOS support, killing off the ability to run Linux on your console, a lot of you suggested that this couldn't be legal. What about people who purchased the PS3 with this feature in mind? Wouldn't taking it away mean the console no longer performed as advertised?

Well, that's what one European user said when he complained to Amazon. PlayStation University reports that NeoGAF forum moderator "iapetus" received over $100 in credit from Amazon for his original purchase of his PlayStation 3. Iapetus filed a complaint with the etailer on the grounds that removing Linux support violates European Union consumer laws. Amended in 2002 to affect all EU member states, the law states that all goods "must be fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase."

The response iapetus got from Amazon is pasted below:

"We are writing to confirm that we have processed your refund in the amount of £84.00 for your Order 666-5327564-4432412.

This refund is for the following item(s):

Item: Sony PlayStation 3 Console (60GB Premium Version)
Quantity: 1
ASIN: B0007SV734
Reason for refund: Account adjustment

The following is the breakdown of your refund for this item:

Item Refund: £71.49
Item Tax Refund: £12.51"

PlayStation University reports that because Sony made it known at the time of purchase that you would be able to install an ‘Other OS’ the owner was able to raise this issue with Amazon. Amazon's policy was to offer a partial refund whether the consumer had used that feature or not.

It's not yet clear if Amazon has awarded other PS3 owners similar rebates, or even if anyone else has tried to get a refund.

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  • 1 Hide
    kelewan , 9 April 2010 23:49
    Nice precedent. Wish I'd bought mine from Amazon now :( 
  • 3 Hide
    Clintonio , 10 April 2010 00:26
    I recommend everyone do it and hopefully, the cost will eventually go back to Sony to teach them a lesson for falling to the demands of media asshole-giants.
  • 2 Hide
    silverblue , 10 April 2010 01:23
    ClintonioI recommend everyone do it and hopefully, the cost will eventually go back to Sony to teach them a lesson for falling to the demands of media asshole-giants.


    Aren't Sony one of those? :) 
  • 1 Hide
    Dandalf , 10 April 2010 02:55
    If this is an EU law, doesn't it mean every single customer of the old 'fat' ps3 in the entire EU has the ability to take Sony to court?
  • 0 Hide
    Hiniberus , 16 April 2010 21:43
    What about the PS3 slim? Does it apply to those too?
  • 0 Hide
    Dandalf , 28 April 2010 01:35
    no hiniberus, because the slim didn't have the 'other os' feature in the first place
  • 0 Hide
    Hiniberus , 28 April 2010 03:45
    Oh okay, thanks for telling me