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NewEgg Ships Fake Core i7s to Unlucky Customers

by - source: Tom's Hardware US

Sources say Newegg has received a shipment of fake Core i7 processors.

Newegg reportedly ordered a shipment of 2,000 chips from D&H and 300 of them were counterfeit. Hot Hardware cites a posting from an Overclockers.com forum member named Dreadrok who received one of the fake CPUs. Dreadlock says he ordered a Core i7 920 from Newegg and received a completely fake processor.

According to HotHardware, NewEgg says the fake processors are actually demo units but looking at the pictures below (via Dreadlock), it's a hard excuse to swallow. What's more D&H has sent out cease and desist orders to two websites running stories on the fraudulent chips.

It has recently been brought to our attention that you are responsible for publishing on the internet, and specifically on your websites, untrue statements respecting allegedly counterfeit Intel Core i7 processors which you allege were sold to Newegg by D&H. This letter places you on notice that these statements are false. You have no basis for publishing these false and malicious statements about D & H. These false allegations are defamatory and disparaging to D&H”s business and business relations and have caused grave and irreparable damage to our client. [we] demand that you (i) cease and desist posting such defamatory material about D&H.; (ii) remove the contact and any reference to D&H from your website; and, (iii) post an immediate retraction and apology which shall remain posted for not less than thirty days."

Newegg, a trusted source among PC enthusiasts, is providing customers who received the fake Core i7s with RMAs.

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may1 08/03/2010 15:25
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W T F

moricon 08/03/2010 15:29
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NewEgg says the fake processors are actually demo units but looking at the pictures below (via Dreadlock), it's a hard excuse to swallow.

I have seen demo units instore and I agree, hard to swallow!!

may1 08/03/2010 15:45
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I don't want to jump into conclusions but how did newegg find out that exactly 300 chips from a batch of 2,000 was fake?
I doubt they have the manpower to check the quality of their products before they shipped it... the logical answer to that question is that they asked D&H... then why would D&H send a statement claiming they were false.????
If the claims were false, then we can only argue that Newegg made the counterfeits... but then again, why the hell did they make fakke models, where did that manpower come from???
This goes around in circles.....

mi1ez 08/03/2010 15:46
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At least Newegg are doing the right thing, D&H are acting completely irresponsibly.

Herr_Koos 08/03/2010 16:07
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I still don't understand WHY anyone would want to do this. Obviously if you try and sell a piece of junk, you'll get complaints and returns. It doesn't benefit the retailer in the slightest, quite the opposite in fact. Therefore I'm pretty sure Newegg had nothing to do with it.

princeofdreams 08/03/2010 16:46
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NewEgg are box shifters, they are just middle men, buying large quantities at discounted prices, they wont check the products at all if they come from they presume are a reliable trustworthy source.

I can only suppose that when customers called complaining about the faulty goods that customer relations at Newegg told the irate customers that the batch had indeed come from D&H, hence people including this company in the reports.

Having looked as closely as I can at the product (via published pictures) They do not look like demo products to me, they have legitimate product and batch codes, and S/N included on the box, There is no demo markings at all. Something very suspicious here. Maybe an employee switched the stock, replacing the original chips in the box with dodgy one, the money from 300 i7's is not to be sniffed at.

Either way D&H are culpable and their cease and desist order completely invalid unless they can they did not supply these products to Newegg, my money is on newegg though :)

Spoony 08/03/2010 17:08
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may1 08/03/2010 17:34
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Princeofdreams :
.Having looked as closely as I can at the product (via published pictures) They do not look like demo products to me, they have legitimate product and batch codes, and S/N included on the box, There is no demo markings at all. Something very suspicious here. Maybe an employee switched the stock, replacing the original chips in the box with dodgy one, the money from 300 i7's is not to be sniffed at.



In which case, it could be either Newegg or D&H, one of the emplyees decided to do an Italian job by swapping 300 i7s from the stock room.

My question is whether the stock swapping occured at Neweggs, or at D&H. There is simply not enough evidence to support both sides, however...
Want more news on this bizzare story!!!!

ElCdt 08/03/2010 17:48
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My apologies, but i couldn´t avoid to chuckle at the whole thing. It sucks to be one of those scammed, but imagine their faces, opening that shiny box, anticipating the awesomeness of a new CPU, only to find that the whole thing is is just a bunch of stickers on a piece of cheap plastic. Monumental "What the f...!?!" right there.

Herr_Koos 08/03/2010 20:22
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@Spoony: That's uncalled for. I don't actively support Intel either, but the quality of their product is not the issue here.

Anonymous 16/03/2010 18:02
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What's a Sochet? Does that point to a certain nationality of forger?

zipzoomflyhigh 17/03/2010 14:57
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I think the fact that they spelled "socket" wrong should be a big red flag.

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