Bank of Ireland upgrade online banking services

Bank of Ireland, following a €10m investment, has introduced a range of new e-banking services for customers who avail of the 365online.com banking.

For first time online bankers, the company’s new online how-to demo is available in Polish, English and Chinese (Mandarin). The bank launched these demos in an attempt to prove to the masses that online banking is not difficult as people believe and is a convenient service for customers as it allows them to bank at any time during the day or night.

The investment is the second investment the bank has made with regard to their website in as many years. Last year saw Bank of Ireland invest €5m in a makeover and complete revamp of their website.

Between the two investments, the website now offers a wide range of online services. Customers can now top up their phones, register new beneficiaries for domestic and international payments, make international payments to over 40 countries worldwide, set up, cancel and amend their standing orders and register and view mortgage, SSIA, and investment accounts online.

The also bank boasts an increase of 30 percent in online transactions with a total of 4 million being carried out from January to September.