Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No

Apple Working on Fix for Snow Leopard Data Loss

by - source: Tom's Hardware US

Apple is currently working to resolve an issue in which Snow Leopard users are experiencing 'massive data loss.'

The problem is said to affect users who sign into their computers using guest accounts that were enabled before they upgraded to Apple's latest version of its Mac OS X operating system, Snow Leopard. RedOrbit reports that the bug has Snow Leopard recognizing the main account as a guest account, meaning that the profile is deleted when users log out. RebOrbit writes that users should remove old guest accounts and build new ones that are "native" to the Snow Leopard program.

Apple Monday acknowledged the problem, promising that it was working on a fix and reassuring Mac users that it is not a widespread problem.

"We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix," an Apple rep said in statement, according to CNet.

Anyone experiencing this issue and willing to share? Leave your troubles in the comments section below.

Share:
5
Comments
Read more
X
Submit

Comments
Add your comment
plasmastorm 13/10/2009 18:42
Hide
-3+

I can't help but chuckle at the thought of all the smug Apple user's and the 'we don't get virus' mentality.
No need for a virus when they have a cockup this big haha

will_chellam 13/10/2009 19:33
Hide
-3+

'It just works'

In this case i'm sure jobs will try and say its a new feature - keeping actual data is for windows people - the creative mac community want a clean slate every time.......

_Cubase_ 14/10/2009 12:59
Hide
-3+

Wow, just like a real snow leopard: you data's days a numbered!!

Scott2009 15/10/2009 12:03
Hide
-0+

Can always just restore it using Time Machine.

Similar issues have affected Windows in the past, and less savvy Linux users too.

ie: There was a bug in various DirectX 7.0 games that would erase an entire partition under certain circumstances, but it didn't get an article on Toms Hardware - least not so far as I recall.

Scott2009 15/10/2009 12:23
Hide
--1+

The trick is to wait for 10.6.1 (assuming it isn't already out), then do a 'fresh' install if you can.

I'm still running 10.5.8, because I don't think VMware Fusion 2.0.6 is compatible with Snow Leopard (10.6.x) quite yet.

Although when it is, Windows 7 support is slated for the 27th of Oct 2009. (RTM and Beta of Win7 have been out for ages, and thus VMware have had access to it for quite some time).

Consider that Leopard can address all 4GB of RAM in my laptop anyway (It's basically BSD with a nice GUI) there isn't a HUGE requirement to upgrade - as Leopard is still getting updates.

I used to 'bash' on Mac's, then about 2 years ago I bought one, EFI, Mac OS X, Vista x64 (needed EFI), GPT, Virtual Machines, Firewire 800 RAID, a GPU that doesn't overheat, etc


I'd love to know if the chipset with Snow Leopard can handle over 6 GB of RAM though (ie: 8GB or 16GB when, or if, DDR2 SODIMMs get large enough).

Best offers

Newsletters


OK